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Client Console
The screen serves as a gateway for users to access different communication services within the platform. From this screen, you can launch specific modules such as Call Center, Chat, SMS, and others. It centralizes access control, streamlines ...
AI Settings
AI Settings Settings Overview The AI Settings module allows administrators to configure how the Bevatel AI analyzes calls, manages auto-tagging, and monitors credit usage. How to Access AI Settings From the left-hand sidebar, click the Bevatel AI ...
Voice AI Agent
Bevatel voiceAgent is an AI-powered virtual agent designed to handle voice interactions autonomously, helping businesses scale and streamline their call workflows. Whether operating as the first point of contact or running fully automated call ...
Bevatel voice AI
Bevatel voiceAgent is an AI-powered virtual agent designed to handle voice interactions autonomously, helping businesses scale and streamline their call workflows. Whether operating as the first point of contact or running fully automated call ...
AI Report
AI Report Report Overview The AI Report section provides a detailed, filterable log of every call that has been processed by the Bevatel AI. This allows for in-depth analysis of specific interactions, agents, or queues. How to Access the AI Report ...