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System Status
Click the icon in the top right to view connection states: Web Phone: Shows if your internal softphone is connected. Live Panel: Status of real-time interface connection. Internet State: Shows your current connection to the server. Sound State: ...
Language Settings
How to Change the Interface Language? Click the language dropdown (top-right corner). Select: English (EN) Arabic (AR) This setting changes the entire system’s language interface for your session.
Extensions
Overview The Extensions module, part of the contact center management system, enables administrators to view active extensions and related key information for managing extensions and tracking associated users. How to access Sidebar (Settings Icon) => ...
Roles and Permissions
Overview The Roles and Permissions module manages user roles and access levels. Administrators define roles with specific permissions to ensure users access only necessary features, maintaining system security by restricting sensitive functions to ...
Users
Users Overview The user module enables administrators to manage system users by adding, editing, and deleting users and assigning roles and extensions, ensuring efficient user management and role allocation. How to access Users Settings Sidebar => ...