Extensions
Overview
The Extensions module, part of the contact center management system, enables administrators to view active extensions and related key information for managing extensions and tracking associated users.
How to access
Sidebar (Settings Icon) => Extensions
Screen Layout
Extension number: The unique number assigned to each extension.
Assigned users: The usernames assigned to each extension. If no user is assigned, "Unassigned" will appear.
How to Use
Search
Use the search bar to filter specific extensions or users.
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