Managing Your User Status
User Status Control
Click your profile picture (bottom left) to manage your availability:
Available – Ready to receive calls.
Break – Temporarily unavailable to receive calls from queues, but you can get internal calls normally.
Don’t Disturb – Do not receive any calls, even external or internal
Meeting – A custom status indicating you're in a meeting.
Other – Define any other custom status.
Once you select the other option, you can write the status you want
Available – Ready to receive calls.
Break – Temporarily unavailable to receive calls from queues, but you can get internal calls normally.
Don’t Disturb – Do not receive any calls, even external or internal
Meeting – A custom status indicating you're in a meeting.
Other – Define any other custom status.
Once you select the other option, you can write the status you want
Additional options:
Mark offline automatically – if enabled, it will mark your extension offline once you log in to the system
Client Console – Opens client console view.
Profile Settings – View or edit your personal information.
Logout – Safely exit the platform and stop incoming calls.
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