Start By Another Workflow

Start By Another Workflow

Use the 'Start by Another Workflow' step at the end of this workflow to establish a connection with another workflow.


Overview: The "Start by Another Workflow" step is a powerful feature in your workflow automation toolkit, allowing you to seamlessly connect one workflow to another. This user guide will walk you through the configuration and best practices for using this step effectively.


Step Configuration:
  1. Select a Workflow: In this step, you need to choose the workflow you want to connect to. Click on the dropdown menu to see a list of available workflows in your automation platform.

How It Works: When your workflow reaches the "Start by Another Workflow" step, it acts as a bridge to initiate another workflow. This allows you to create complex automation sequences by stringing together multiple workflows.

Best Practices:

  1. Clear Workflow Naming: Ensure your workflows are named descriptively to make it easy to select the appropriate one when configuring the "Start By Another Workflow" step.
  2. Documentation: Maintain documentation or a reference system to keep track of how your workflows are interconnected, especially when dealing with intricate automation sequences.
Suggested Use Cases:

  1. Multi-Step Automation: Break down complex processes into smaller, manageable workflows, and then use the "Start by Another Workflow" step to transition from one step to the next.
  2. Conditional Logic: Create conditional pathways where different workflows are initiated based on specific conditions or user interactions.
  3. Modular Automation: Build reusable workflow modules that can be initiated from multiple entry points, enhancing the efficiency of your automation strategy.
​By effectively using the "Start by Another Workflow" step, you can orchestrate intricate automation sequences and streamline your workflow management.


    • Related Articles

    • Workflow Overview

      Accessible to Owners and Managers, the Workflows Module allows the creation of automated processes, incorporating triggers and steps to perform actions like automated messaging and auto-assignment. Getting Here This module is only accessible to ...
    • Workflow Triggers

      "A Workflow Trigger initiates a Workflow based on conditions, including Conversation events, Contact updates, Shortcuts, and By Another Workflow" A Trigger is an event that will initiate a Workflow. Every Workflow must start with a Trigger and can ...
    • Workflow Steps Overview

      "Start by configuring a Trigger to initiate your Workflow, then proceed to add, configure, edit, duplicate, or delete Steps within the Workflow. There's a maximum limit of 100 Steps per Workflow." Getting Started To begin building your Workflow and ...
    • Conversation Flow

      "This guide covers the management of Bevatel conversations, including assignments, replies, private chats, email sending, status changes, CSAT surveys, and accessing previous conversations." Conversation Workflow Conversations Go to the home screen ...
    • Add Comment

      "This step allows you to add comments about the Conversation for internal reference or action, improving workflow tracking and documentation." This Step adds a note about the Conversation for internal reference or action. Configuration Write your ...