This guide explains how to integrate your Bevatel Business Chat system with your Zid store to streamline customer interactions, access order data, and enhance support efficiency.

---

Step 1: Access the Integrations Section

1. Log into your Bevatel dashboard.

2. From the left-hand sidebar, click on “Integrations”.

3. In the list of available apps, locate Zid Integration.

4. Click on “Configure” for Zid.

---

Step 2: Retrieve Your Store ID from Zid

1. Open a new tab and log into your Zid merchant dashboard.

2. Click on your store profile icon at the top-right.

3. Copy the Store ID listed (e.g., 111111).

---

Step 3: Link Your Bevatel Account with Zid

1. Return to the Bevatel Integrations > Zid configuration screen.

2. Paste the Store ID you copied from Zid.

3. Click “Submit”.

4. If successful, you will see a green message: “Store ID updated successfully.”

5. Your Connection Status will update to Established.

---

Step 4: Connect Bevatel Application on Zid Marketplace

1. Click the “Connect with Zid” button.

2. You will be redirected to the Zid App Marketplace.

3. Find and subscribe to the app: Bevatel Business Chat.

4. Approve the requested permissions to allow Bevatel to integrate with your store.

---

Step 5: Access Zid Events

After successfully subscribing and completing the connection:

• Return to Bevatel.

• The Zid integration card will now display a link labeled “Zid Events”.

• This gives you access to customer-related events such as orders and previous transactions directly from the Bevatel dashboard.